WorkforceAI Privacy Policy

The WorkforceAI Privacy Statement and any supplementary information are described here. Refer to the Terms of Use for additional details about any particular WorkforceAI network sites and services that you may use.

This WorkforceAI Privacy Statement applies to data collected by WorkforceAI through its WorkforceAI sites and services; it does not apply to data collected through other online or offline WorkforceAI sites, products or services. Other WorkforceAI sites and services linked to from this Web site may have their own privacy statements which can be viewed by clicking on the relevant links of those sites.

Data Collection

We collect information in the following ways:

(1) publicly available information (2) information we collect through our Services (3) information we collect through the use of technologies such as cookies, and (4) information we collect from third parties, including through WorkforceAI processes.

Publicly available information

When you browse or visit our Site, contact us, install our free products or set up a user account with us, we may collect information about you from publicly available sources. We might also collect information that you voluntarily provide to us, such as through a web form, in an email or other message (including in the "envelope" of the message, such as the From: or Subject: lines), or during the account creation process. The information we or our vendors collect directly from you may include:

• Identifiers , such as your name, business address, email address, and similar identifiers;
• Transaction Information ,such as the Services you've purchased or considered purchasing, and similar commercial information;
• Professional or Employment-Related Information ,such as your job title and/or roles within your employer;
• Financial Information ,such as credit card or other banking information, billing name, and billing address, if you purchase Services from us;
• Support Service Information ,such as messages submitted to us through email or customer support, and summaries or voice recordings of interactions with our customer service personnel;
• Other Information You Provide ,such as if you provide feedback, comments, or other information through communications with us.

In accordance with applicable laws, we may record any calls, training sessions, webinars, or similar events that you participate in with us.

Information we collect through our Services

We may collect information when customers use our analytics-based, AI-data-driven solutions in their business-to-business marketing and sales efforts. We may receive personal information about you or your employees online activity and commercial information based on your interactions with our customers. This could include sales data, website activity data, and business contact and lead information.

When our customers use certain Services, WorkforceAI may receive data from the website visitors of those customers. Some of the data we receive may be considered personal information, such as IP address, cookie identifiers, and other identifiers that are automatically assigned to your computer or devices when you access the Internet.

Information from cookies, web server logs, and other technologies

Like many other commercial websites, we may also automatically gather information in connection with your use of the Site or Services through the use of "cookies" and other similar technologies such as web server logs, pixels, and end-user website activity (collectively, "Tracking Technologies"), including the WorkforceAI tag. Information gathered through Tracking Technologies may include internet or other electronic network activity information, such as IP addresses, identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising, the date and time of visits, the pages viewed, links to/from any page, and time spent at a site. For more information about how we use Tracking Technologies when you visit our Site or other online services, please see our Cookie Policy.

We use third-party analytics services, such as Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Services. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. You can opt out of Google's collection and processing of the data your use of the services generates by going to http://tools.google.com/dlpage/gaoptout.

Information from Third Parties

Publicly Available Information:

We or our service providers may collect publicly available information about businesses and the personnel who work or were previously employed with them. Such information could include identifiers, such as name, title, company or business, business contact information, email address, employment history, social media data, and similar information.

Third Parties:

Third parties, including certain data vendors and our customers, may provide us with information through licensing, sponsorship, or other agreements. For example, we provide certain services to customers in which customers authorize us to collect certain information and data to develop professional profiles ("Business Profile Information") that are compiled into our commercial database.

We also obtain information from third-party providers, partners and integrators who gather data from a variety of sources including data co-ops or publicly available sources. Such information could include identifiers, such as name, title, department company name, company's officers, and certain company employees, business and/or cell phone numbers, fax number, office address, email addresses, employment and education history, social media data, and similar information.

In addition, we may collect information from third parties such as customers, web-based and mobile networks, exchanges, aggregators, and publishers that is collected from their sites and properties, which might include identifiers such as IP address, cookie and other unique identifiers that might be considered personal information. The type of information collected via the identifiers might include information about online behavior, such as pages visited, time spent on a web page, session start/stop time, whether the visitor scrolled through or clicked on an ad or webpage, and referring website address, that is then associated with the company identified.

Keeping Public Data Private

We may offer services to customers based on publicly available and or data privately provided by you. Services could include information about your business its employees and other information. Your public information will be treated as Public and anyone can request that information about you. You have the option to keep your data private, in which case we will not disclose your data to others, provided always that you choose this option in advance of requesting our services. In the event you missed this opportunity and choose the Private option later, we will not be responsible for information released prior to your late request, and will for all practical purposes, respect your choice at a time it could practically be implemented, but in no case will we be responsible for any harm incurred due to to your change to the private option.

Collection of your Personal Information

In order to access or sign in to WorkforceAI services, you will be asked to sign up with Google or Linkedin or with a business e-mail address with or without password, which we refer to as your WorkforceAI credentials. As part of creating your WorkforceAI credentials, you may also be requested to provide personal or business information, including an alternate e-mail address, mobile phone number or 2-factor authentication and questions with secret answers, which we use to verify your identity and assist in restoring your access if disconnected from the service. Some services may require added security, and in these cases, you may be asked to create an additional security key.

At some WorkforceAI sites, WorkforceAI collects personal information, such as your business, e-mail address, name, home or work address or telephone numbers and communication connections. We may also collect demographic information, such as your ZIP code, territory code. Information collected on WorkforceAI may be combined with information obtained from other WorkforceAI services and other companies.

When you choose to pay for a service (such as technical or consulting services), we may collect information, such as your billing address and payment gateway account that is used to create a WorkforceAI payment account. Under no circumstances do we ask for or retain credit card or other payment data which are the sole responsibility of the payment gateway in use.

Some WorkforceAI services, such as WorkforceAI Blog, request that you create a social nickname, which is the name you will be known by to others in those public places. You may select a different social nickname at any time. You can also choose to create an optional public profile, containing information about yourself – such as your hobbies and interests. Any information you choose to enter in your public profile may be visible to other users of WorkforceAI sites and services; and when you interact with other users (for example, sending a text or e-mail message to another user account), a link to your public profile may be displayed. Please keep in mind that if you disclose personal information through online groups such as Google, Linkedin or other public online forums, this information may be collected and used by others. We caution you against providing personal information to strangers online, which they may use for illegal or harmful purposes.

We may collect information about your visit to the WorkforceAI website, including the pages you view, the links you click and other actions taken in connection with WorkforceAI sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses.

Some WorkforceAI services may be co-branded and offered in conjunction with another company. If you register for or use such services, both WorkforceAI and the other company may receive information collected in conjunction with the co-branded services.

Use of your Personal Information

WorkforceAI collects and uses your or your employees’ personal information to operate WorkforceAI and deliver the services you have requested. These services may include employee skills data, computer code or the display of customized content and advertising based upon the information we have collected. In order to provide services in conjunction with other WorkforceAI products or services, personal information collected on WorkforceAI may be accessed and used by other WorkforceAI services as necessary to provide such services. Any use of such information within WorkforceAI will remain subject to the limitations of this privacy statement.

We also use your or your employees’ personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, follow-up reminders, information on technical service issues, and new service announcements. Some WorkforceAI services, including WorkforceAI Internet Access and WorkforceAI Updates, may send periodicreminders or member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from WorkforceAI, its partners and affiliates.

WorkforceAI does not sell, rent or lease its WorkforceAI customer data or lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Third Party Services

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to enter into a binding Non-Disclosure agreement pledging to maintain the same confidentiality of your information as we do and are prohibited from using that information for any other purpose.

WorkforceAI may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WorkforceAI or the site; (b) protect and defend the rights or property of WorkforceAI, including its parent company Universal Solutions Inc., WorkforceAI network and family of Web sites; or (c) act in urgent circumstances to protect the personal safety of users of WorkforceAI services or members of the public.

Personal information collected on this site may be stored and processed in Canada, the United States or any other country in which WorkforceAI or its partners, affiliates, subsidiaries or agents operate or maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Inactivity of your Personal Information

We will delete your sign-in credentials and suspend your account if they remain inactive for an extended period of time. Inactivity is defined as a failure to access or update WorkforceAI services using your credentials. If your credentials are associated with a WorkforceAI Member service, your account will be made inaccessible if it remains inactive for 90 days after expiry, and any account information you have provided may be deleted. If you have credentials on the free WorkforceAI services, your account will be made inaccessible if it remains inactive for more than 365 days, and any information you have provided may be deleted without notifying you of intent to do xo. Accounts associated with paid subscriptions for WorkforceAI will become inaccessible due to inactivity.

Security of your Personal Information

WorkforceAI is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we process highly confidential information (such as a payment gateway account or password) over the Internet, we use only services that protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Age Limitation

You must be of legal age in your country of residence to hold a WorkforceAI account.

Use of Cookies

WorkforceAI uses “cookies” or applets to enable you to login and work on WorkforceAI services. A cookie is a small text file that is placed on your computer by a Web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. An applet is used to enable the user to interact with the WorkforceAI services where necessary.

WorkforceAI also uses cookies and applets to store your preferences and make the WorkforceAI experience fast and hassle free to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate notices on your later visits to WorkforceAI.

When you sign in to a site using your WorkforceAI credentials, the system stores your unique ID, and the time you signed in, in an encrypted cookie on your computer. This cookie allows you to move from page to page of the site without having to sign in again on each page. When you sign out, these cookies are not deleted from your computer. The WorkforceAI Network also uses cookies to improve the sign in experience. For example, your e-mail address may be stored in a cookie that will remain on your computer after you sign out. This cookie allows your e-mail address and password to be pre-populated, so that you will do not need to type your information the next time you sign in. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used.

You have the ability to accept or decline cookies and applets. Most Web browsers automatically accept cookies and applets, but you can usually modify your browser setting to decline these if you prefer. If you choose to decline them, you may not be able to sign in or use other interactive features of WorkforceAI sites and services that depend on cookies and applets.

Use of Third Party Advertising Networks

Any online advertisements you may see on WorkforceAI Web pages are displayed by WorkforceAI through associated third-party Advertising Networks. However, WorkforceAI may allow other companies, called third-party ad servers or ad networks, to display advertisements on WorkforceAI Web pages. Some of these ad networks may place a persistent cookie on your computer in order to recognize your computer each time they send you an online advertisement. In this way, ad networks may compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. WorkforceAI does not have access to the cookies that may be placed by the third-party ad servers or ad networks.

Changes to this Statement

We occasionally update this Privacy Statement to reflect changes in our services and customer feedback. When we posts changes to this Statement, you will see the word “updated” next to the WorkforceAI Privacy Statement link on the Privacy page of the WorkforceAI website. If there are material changes to this Statement or in how WorkforceAI will use your personal information, we will prominently post such changes prior to implementing the change. We encourage you to periodically review this Privacy Statement to be informed of how WorkforceAI is protecting your information.

Contact Information

WorkforceAI welcomes your comments regarding this Privacy Statement. If you have questions about this Statement or believe that we have not adhered to it, please contact WorkforceAI Privacy by using our Web contact form.

 WorkforceAIPrivacy
                Universal Solutions Inc. 
                70 Woodpark Way 
                Ottawa, Ontario 
                Canada K2J 4C5 
                613-277-4092